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Certification Exam Help

Nine Type Of Users

by Jessica
(Little Rock, Arkansas)

El Explicito

"I tried the thing, ya know, and it worked, ya know, but now it doesn't, ya know?"

Advantages: Provides interesting communication challenges.

Disadvantages: So do chimps.

Symptoms: Complete inability to use proper nouns

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Mad Bomber

"Well, I hit ALT-f6, shift-f8, CNTRL-f10, f4, and f9, and now it looks all weird."

Advantages: Will try to find own solution to problems.

Disadvantages: User might have translated document to Navajo without meaning to.

Symptoms: More than six stopped jobs in UNIX, a 2:1 code-to-letter ratio in WordPerfect

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Frying Pan/Fire Tactician

"It didn't work with the data set we had, so I fed in my aunt's recipe for key lime pie."

Advantages: Will usually fix error.

Disadvantages: 'Fix' is defined VERY loosely here.

Symptoms: A tendency to delete lines that get errors instead of fixing them.

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Shaman

"Last week, when the moon was full, the clouds were thick, and formahaut was above the horizon, I typed f77, and lo, it did compile."

Advantages: Gives insight into primitive mythology.

Disadvantages: Few scon are anthropology majors.

Symptoms: Frequent questions about irrelevant objects.

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X-user

"Will you look at those. . .um, that resolution, quite impressive, really."

Advantages: Using the cutting-edge in graphics technology.

Disadvantages: Has little or no idea how to use the cutting-edge in graphics technology.

Symptoms: Fuzzy hands, blindness

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Miracle Worker

"But it read a file from it yesterday!" 'Sir, at a guess, this disk has been swallowed and regurgitated.' "But I did that a month ago, and it read a file from it yesterday!"

Advantages: Apparently has remarkable luck when you aren't around.

Disadvantages: People complain when scon actually use the word 'horse-puckey'.

Symptoms: Loses all ability to do impossible when you're around. Must be the kryptonite in your pocket.

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Taskmaster

"Well, this is a file in MacWrite. Do you know how I can upload it to MUSIC, transfer it over to UNIX from there, download it onto an IBM, convert it to WordPerfect, and put it in three-column format?"

Advantages: Bold new challenges.

Disadvantages: Makes one wish to be a garbage collector.

Symptoms: An inability to keep quiet. Strong tendencies to make machines do things they don't want to do.

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Maestro

"Well, first I sat down, like this. Then I logged on, like this, and after that, I typed in my password, like this, and after that I edited my file, like this, and after that I went to this line here, like this, and after that I picked my nose, like this."

Advantages: Willing to show you exactly what they did to get an error.

Disadvantages: For as long as five or six hours.

Symptoms: Selective deafness to the phrases, "Right, right, okay, but what was the ERROR?", and a strong fondness for the phrase, "Well, I'm getting to that."

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Princess (unfair, perhaps, as these tend, overwhelmingly, to be males)

"I need a Mac, and someone's got the one I like reserved, would you please garrote him and put him in the paper recycling bin?"

Advantages: Flatters you with their high standards for your service.

Disadvantages: Impresses you with their obliviousness to other people on this planet.

Symptoms: Inability to communicate except by complaining.

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